Update - We are continuing to monitor for any further issues.
Aug 07, 2026 - 19:51 UTC
Aug 07, 2026 - 19:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 07, 2026 - 19:50 UTC
Aug 07, 2026 - 19:50 UTC
Identified - We have identified an issue where purchases of Lumio via credit card will fail to apply the correct entitlement to the purchaser even though the purchase flow is completed. We are retroactively applying the correct entitlements to recent purchases, and are preparing a complete fix.
Aug 07, 2026 - 04:28 UTC
Aug 07, 2026 - 04:28 UTC
Lumio
Operational
Access to premium features
Operational
AI Assist
Operational
Creating and editing lessons
Operational
Delivering lessons
Operational
Immersive Reader
Operational
Importing and exporting resources
Operational
Lesson Previews
Operational
Link sharing
Operational
LTI Integration
Operational
Purchasing Lumio subscription via credit card
Operational
Sign In
Operational
Students joining live lessons
Operational
Interactive Displays (iQ)
Operational
Access to Lumio and collaborative features
Operational
Image Web Search (iQ Whiteboard)
Operational
Sign In with SMART Account
Operational
Video Web Search (iQ Whiteboard)
Operational
Mirror (Screen Sharing)
Operational
SMART Mirror
Operational
Notebook
Operational
Collaborative activities
Operational
Entitlement activation
Operational
Image web search
Operational
Purchasing SMART Notebook Plus
Operational
Sign In
Operational
Upload to SMART account
Operational
Video web search
Operational
Admin Portal
Operational
Activating new subscription
Operational
Managing administrators
Operational
Managing organizations
Operational
Managing provisioned users
Operational
Sign In
Operational
Remote Management
Operational
Remote Management Service
Operational
SMART Control
Operational
Sign In
Operational
Web Portal
Operational
CAP Alerting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.