The EU entitlement service is updated; we are currently verifying that functionality is returning.
Posted Jul 18, 2026 - 16:27 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2026 - 15:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 17, 2026 - 19:52 UTC
Scheduled
We are performing scheduled maintenance on our Entitlement Service. Signing in and using existing subscriptions or premium features will continue to work as normal. New user signup without a pre-provisioned entitlement, along with entitlement upgrades, trial activations, and license key activations, will return an error during this window — please refrain from these until maintenance is complete. Admin Portal will also be unavailable during this time
Posted Jul 16, 2026 - 22:18 UTC
This scheduled maintenance affected: Admin Portal (Activating new subscription, Managing administrators, Managing organizations, Managing provisioned users, Sign In), Notebook (Entitlement activation, Purchasing SMART Notebook Plus), and Lumio (Sign In).