Bing Image Search Service Disruption

Incident Report for SMART Product Status

Monitoring

We are currently experiencing issues with image search functionality in Notebook and Lumio, where search results are returning empty or poor quality. This is due to a service disruption at Microsoft's Bing Image Search endpoint. We are opening a support ticket with Microsoft and will monitor the situation closely. We apologize for any inconvenience and will provide updates as they become available.

Posted Jul 03, 2025 - 20:03 UTC

This incident affects: Lumio (Creating and editing lessons) and Notebook (Image web search).